Privacy Policy
Privacy Policy of www.althaus.agency
This Application collects some Personal Data from its Users.
Data Controller
Nahuel Augusto Mombello
Via Giosuè Carducci 33, Tortona (AL), Italy
Data Controller's email address: ciao@althaus.agency
Types of Data Collected
Among the Personal Data collected by this Application, either independently or through third parties, are: first name; last name; phone number; data provided while using the service; responses to questions; user-generated content; message or email content; profile image; message date; time when the message was sent; message sender; usage data; tracking tools; number of users; session statistics; email.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to the collection of such Data.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data without any consequence on the availability or operation of the Service.
Users who are uncertain about which Data is mandatory are encouraged to contact the Data Controller.
The possible use of Cookies—or other tracking tools—by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User is responsible for any third-party Personal Data obtained, published, or shared through this Application.
Methods and Location of Data Processing
Methods of Processing
The Data Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organisational methods and logic closely related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to other parties involved in the operation of this Application (such as administrative, sales, marketing, legal, or system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.
Location
The Data is processed at the Data Controller's operational offices and at any other locations where the parties involved in the processing are located. For more information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the location of data processing, the User can refer to the section detailing the processing of Personal Data.
Retention Period
Unless otherwise stated in this document, Personal Data is processed and stored for the time required to fulfill the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on the Users' consent.
Purpose of Processing Collected Data
The User’s Data is collected to allow the Data Controller to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Interaction with live chat platforms, Displaying content from external platforms, Statistics, and Contact management and message sending.
For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data.”
Details on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact Management and Message Sending
This type of service allows managing a database of email contacts, phone contacts, or any other type of contact, used to communicate with the User. These services may also allow the collection of data related to the date and time the User views messages, as well as the User’s interaction with them, such as information on clicks on links included in the messages.
Mailchimp (Intuit Inc.)
Mailchimp is a service for managing email addresses and sending messages provided by Intuit Inc.
Personal Data processed: last name; email; first name.
Place of processing: United States – Privacy Policy.
Interaction with Live Chat Platforms
This type of service allows interaction with live chat platforms managed by third parties, directly from the pages of this Application, to contact and be contacted by the support service of this Application.
If a service for interaction with live chat platforms is installed, it is possible that, even if Users do not use the service, it may collect Usage Data related to the pages where it is installed. Additionally, live chat conversations may be recorded.
WhatsApp Business Chat widget (Meta Platforms Ireland Limited)
The WhatsApp Business Chat widget is a service for interacting with the WhatsApp live chat platform provided by Meta Platforms Ireland Limited.
Personal Data processed: last name; message or email content; user-generated content; message date; data provided while using the service; profile image; message sender; first name; phone number; time when the message was sent; responses to questions.
Place of processing: Ireland – Privacy Policy.
Statistics
The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to track User behavior.
Google Analytics 4 (Google Ireland Limited)
Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of this Application, compile reports, and share them with other services developed by Google. Google may use Personal Data to contextualise and personalise ads in its advertising network.
Google may use Personal Data to contextualise and personalise ads in its advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. For more information, please refer to Google’s official documentation.
To understand how Google uses data, please consult Google’s Partner Privacy Policy.
Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.
Place of processing: Ireland – Privacy Policy – Opt Out.
Displaying Content from External Platforms
This type of service allows viewing content hosted on external platforms directly from the pages of this Application and interacting with it. These services are often referred to as widgets, small elements embedded in a website or application. They provide specific information or perform a particular function and often allow user interaction.
This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font display service provided by Google Ireland Limited that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland – Privacy Policy.
Cookie Policy
This Application makes use of Tracking Tools. To learn more, Users can consult the Cookie Policy.
Additional Information for Users
Legal Basis for Processing
The Data Controller processes Personal Data relating to the User if one of the following conditions applies:
• The User has given consent for one or more specific purposes.
• The processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations.
• The processing is necessary to comply with a legal obligation to which the Data Controller is subject.
• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
• The processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.
It is always possible to request the Data Controller to clarify the specific legal basis for each processing activity and, in particular, to specify whether the processing is based on the law, is provided for by a contract, or is necessary to enter into a contract.
Additional Information on Retention Time
Unless otherwise stated in this document, Personal Data is processed and stored for the time required to fulfill the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on the Users’ consent.
Therefore:
• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract has been fully executed.
• Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until those interests have been satisfied. The User can obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
• When processing is based on the User’s consent, the Data Controller may retain the Personal Data longer until such consent is revoked. Additionally, the Data Controller may be obligated to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, after this period expires, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Controller. Specifically, and within the limits of the law, Users have the right to:
• Withdraw consent at any time: Users can withdraw previously given consent for the processing of their Personal Data.
• Object to the processing of their Data: Users can object to the processing of their Data if it is done on a legal basis other than consent.
• Access their Data: Users have the right to obtain information about the Data processed by the Controller, certain aspects of the processing, and to receive a copy of the Data processed.
• Verify and request rectification: Users can verify the accuracy of their Data and request that it be updated or corrected.
• Obtain the restriction of Data processing: Users can request the restriction of the processing of their Data. In this case, the Controller will not process the Data for any purpose other than storing it.
• Obtain the deletion or removal of their Personal Data: Users can request the deletion of their Data by the Controller.
• Receive their Data or have it transferred to another controller: Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred to another controller without any hindrance.
• Lodge a complaint: Users can lodge a complaint with the competent data protection authority or take legal action.
Users have the right to obtain information regarding the legal basis for Data transfers to another country, including any international organisation governed by public international law or established by two or more countries, such as the UN, as well as the security measures adopted by the Controller to protect their Data.
Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller, or for the legitimate interests pursued by the Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users should be aware that if their Data is processed for direct marketing purposes, they can object to that processing at any time, free of charge, and without providing any justification. If Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out if the Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.
How to Exercise Your Rights
To exercise their rights, Users can direct a request to the Controller using the contact details provided in this document. The request is free of charge, and the Controller will respond as quickly as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions, or limitations of processing will be communicated by the Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves a disproportionate effort. The Controller will inform the User of these recipients if the User requests it.
Additional Information on Data Processing
Defense in Court
The User’s Personal Data may be used by the Controller in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services by the User. The User declares to be aware that the Controller may be required to reveal Personal Data upon request of public authorities.
Specific Disclosures
Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures concerning specific Services, or the collection and processing of Personal Data.
System Logs and Maintenance
For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.
Information Not Contained in This Policy
Further information regarding the processing of Personal Data may be requested from the Controller at any time using the contact details provided.
Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, within this Application, as well as, where technically and legally feasible, by sending a notification to Users through any contact information available to the Controller. Please refer to this page frequently, noting the date of the last modification indicated at the bottom.
If the changes affect processing activities whose legal basis is consent, the Controller will collect new consent from the User, if necessary.
Definitions and Legal References
• Personal Data (or Data): Any information that directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
• Usage Data: Information collected automatically through this Application (or third-party services integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects to this Application, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the browser and operating system features used by the visitor, the various time details per visit (e.g., the time spent on each page), and the details about the path followed within the Application, with particular reference to the sequence of pages visited, the parameters of the operating system, and the User's IT environment.
• User: The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
• Data Subject: The natural person to whom the Personal Data refers.
• Data Processor (or Processor): The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.
• Data Controller (or Controller): The natural or legal person, public authority, service, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. Unless otherwise specified, the Data Controller is the owner of this Application.
• This Application: The hardware or software tool through which the Personal Data of Users is collected and processed.
• Service: The service provided by this Application as described in the relevant terms (if available) on this site/application.
• European Union (or EU): Unless otherwise specified, any reference made within this document to the European Union includes all current member states of the European Union and the European Economic Area.
• Cookies: Cookies are Tracking Tools consisting of small pieces of data stored within the User's browser.
• Tracking Tool: Any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example, by collecting or storing information on the User’s device.
Legal References
Unless otherwise stated, this privacy policy applies exclusively to this Application.
Last modified: July 8, 2024